We are sorry to read that your butler experience did not meet your expectations during your stay. It is hard to know that your celebration was not the best experience due to the points you considered in your review. Thank you for choosing Sandals Royals Barbados to celebrate your 20th anniversary and taking the time to share your feedback with us. We only hope that you will not be deterred from visiting another one of our resorts in the future, as we would appreciate the opportunity to regain our high standing with you. We also invite you to write to with details of your reservation, and we would be happy to discuss your concerns.

We want to make sure future guests do not have similar feedback and will take action by notifying the appropriate departments of your remarks. In regards to the incident in which you were hit by a rock, we wish to assure you that the safety of our guests remains our top priority at all times, and we apologize for any inconvenience you may have experienced in this regard. Your concerns about the attitude, tipping policy, and response time are noted and will be addressed with our team. We are sorry to read that the staff experience did not meet your expectations during your stay. It is hard to know that your stay was not the best experience due to the points you considered in your review. Thank you for choosing Sandals Royal Barbados for your vacation and taking the time to share your feedback with us. Hotels near Banks Beer Brewery Tour & Visitor Centre.Hotels near Oistin's Friday Night Fish Fry.Hotels near McBride's Music Pub & Night Club.

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